Public Service Announcement

Prepared by the Internet Crime Complaint Center (IC3)

June 13, 2008
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Phishing and Vishing Attacks Targeting Users of EPPICards

The IC3 has received reports of phishing attacks targeting users of EPPICards. The EPPICard is similar to a debit card. EPPICards are issued by a state agency for the purpose of receiving child-support payments. The cards are currently used in 15 states.

Individuals have reported receiving e-mail or text messages indicating a problem with their account. They are directed to follow the link provided in the message to update their account or correct the problem. The link actually directs the individuals to a fraudulent web site where their personal information, such as account number and PIN, is compromised.

Individuals have also reported receiving an e-mail message asking them to complete an online survey. At the end of the survey, they are asked for their EPPICard account information to allow funds to be credited to the account in appreciation for completing the survey. Providing this information will allow criminals to compromise the account.

EPPICard providers indicate they are not affiliated with survey web sites and do not solicit personal information via e-mail or text messages.

Please be cautious of unsolicited e-mails. Do not open e-mails from unknown senders because they often contain viruses or other malicious software. Also, avoid clicking links in e-mails received from unknown senders as this is a popular method of directing victims to phishing websites.

If you have received an e-mail similar to this, please notify the IC3 by filing a complaint at www.IC3.gov.